How soon will my order be shipped?
Items are carefully packaged and shipped within 1-2 business days
Succulents will only ship on Monday, Tuesday, and Wednesdays to prevent sitting in post office or transit, which could cause damage to your new plant.
Do you ship internationally?
The Blue Petal currently ships only to customers in the United States.
What is your return policy?
While we’re sad that you don’t love the product you purchased, we have a no return policy on items from The Blue Petal. We hope you can pass it on to someone else, and make it new again!
My order arrived damaged, what should I do?
We’re so sorry that your item was damaged in shipping. While we do everything we can to prevent any shipping damage, it can occasionally happen. Please email a photo of your damaged item(s) to hello@thebluepetal.co and we will respond promptly about your reimbursement.
My package is lost or stolen, what can I do?
The Blue Petal is not responsible for lost or stolen packages. Once you have purchased your item, The Blue Petal will carefully package and ship your item. Once it is fulfilled, you will receive a tracking number to the email you entered upon purchasing. From that point, UPS is responsible for that package arriving to you, and any questions about the status of its arrival should be directed towards their customer service.
Do you offer gift wrapping?
While your item will come in beautiful packaging, we do not currently offer a special gift wrapping service.